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Triggers and Actions Reference

Once you’ve mastered the basics of workflows, you can use this guide as a quick reference for all available Triggers and Actions in Exabloom. These are the building blocks for creating custom workflows tailored to your business needs.

Triggers​

Triggers are events that start a workflow. Here’s the full list:

  • Message Sent: Activates when an outbound message is sent.
  • Contact Replied: Activates when a contact replies to a message.
  • Contact Created: Activates when a new contact is added.
  • Contact Updated: Activates when a contact’s details are updated.
  • Lead Created: Activates when a lead record is created.
  • Lead Updated: Activates when a lead record is updated.
  • Inbound Webhook: Activates when a POST request is sent to the URL exposed by this trigger.

Actions​

Actions are tasks performed when a trigger is activated. Here’s the full list:

  • Delete Message: Deletes a sent or scheduled message.
  • Send WhatsApp: Sends a WhatsApp message.
  • Mark as Unread: Marks a conversation as unread.
  • AI Model: Uses AI to evaluate a given context.
  • Update Contact: Updates a contact’s details.
  • Find Contact: Searches for an existing contact using specified identifiers and allows you to create or update the contact based on the result.
  • Add Tag: Adds a tag to a contact.
  • Remove Tag: Removes a tag from a contact.
  • Do-Not-Disturb: Toggles Do-Not-Disturb for a contact.
  • Create Lead: Creates a lead record for a contact.
  • Update Lead: Updates a lead record.
  • Delete Lead: Deletes a lead record.
  • Webhook: Sends a GET or POST request to a specified URL.
  • IF/ELSE: Controls workflow flow using conditional logic.
  • Wait For Reply: Pauses the workflow until the contact replies.
  • Go To: Jumps to a specific node in the workflow.
  • Transform Text: Modifies or transforms text.
  • Retrieve Knowledge: Performs retrieval-augmented generation (RAG) based on a query.

How to Use​

  • For Triggers: Identify the event that should start your workflow (e.g., a new contact being added).
  • For Actions: Choose the tasks you want Exabloom to perform after the trigger is activated (e.g., sending a message or updating a contact).

With this reference, you can mix and match triggers and actions to build workflows that fit your unique business processes. Happy building!