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Workflows

A workflow is a set of rules that tells Exabloom to perform actions automatically when specific events occur. Every workflow has two parts:

  • Trigger — the event that starts the workflow (e.g., a contact sends a message, a new lead is created)
  • Actions — the tasks Exabloom performs in response (e.g., send a message, update a contact, add a tag)

Example

To automatically send a welcome message when a new contact is created:

  • Trigger: Contact Created
  • Action: Send WhatsApp (welcome message)

Once published, the workflow runs automatically every time the trigger event occurs.

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