Workflows
A workflow is a set of rules that tells Exabloom to perform actions automatically when specific events occur. Every workflow has two parts:
- Trigger — the event that starts the workflow (e.g., a contact sends a message, a new lead is created)
- Actions — the tasks Exabloom performs in response (e.g., send a message, update a contact, add a tag)
Example
To automatically send a welcome message when a new contact is created:
- Trigger: Contact Created
- Action: Send WhatsApp (welcome message)
Once published, the workflow runs automatically every time the trigger event occurs.