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Import Contacts

Import your existing contacts into Exabloom using a CSV file.

Prepare your CSV file

Format your CSV with columns for contact details. The mobile phone number must include the country code with no spaces.

First NameLast NameMobile Phone
AndyAnderson6591111111
BennyBarny6592222222
CandiceChen6593333333

Phone number format:

  • 6591111111 — valid
  • 65 9111 1111 — not valid (contains spaces)
  • 91111111 — not valid (missing country code)

Steps

  1. Go to Contacts and click Import.

    Select Contacts Import

  2. Drag and drop your CSV file, or click to select it manually.

    Import Contacts: Drop CSV Zone

  3. Select an import option:

    • Create and update contacts
    • Create contacts only
    • Update contacts only

    Click Next.

    How to Import Contacts: Create and Update

  4. Map each CSV column to the corresponding Exabloom contact field, then click Next.

    Contact Fields Mapping

    What is mapping?

    Mapping tells Exabloom which CSV column corresponds to which contact field. For example, map your "Name" column to the "Full Name" field and your "Phone Number" column to the "Phone Number" field.

  5. Enter a description for the import (e.g., "22-Feb-2024: New Enrollments For 2024") and click Submit.

    Describe Import Contacts

Check import progress

  1. Go to Bulk Actions.

  2. Find the entry matching your import description.

  3. Check the Status column — it shows "Completed" when the import is finished.

    Bulk Actions Contact Import Progress

  4. To view the imported contacts, select View contacts > Only success contacts.

    View Successfully Imported Contacts

    Successfully Imported Contacts